Privacy policy

ACCOUNTABILITY has designated a Privacy Officer who is responsible for all matters regarding our privacy policy (contact information).



The following outlines when and why we collect personal information:

BROWSING THE WEBSITE does not collect any Personally Identifiable Information when browsing our site. We may, however, collect information such as time of day, browser type and IP address. This information is used to make improvements to our site.

COOKIES collects information about your computer by assigning it a “cookie”, a piece of information that is automatically stored by your browser. Cookies don’t offer any personally identifiable information and can be turned off/on in your browser’s preferences.


When you reserve or purchase hotel services through, we collect and provide information about you to the appropriate hotel or other involved third party. This is necessary so that you can complete your travel plans.

CONSENT assumes that you consent to the collection, distribution and retention of your personal information insofar that this information is used to fulfill your travel plans or to access your reservation history. Upon using services, you may withdraw your consent at anytime providing it doesn’t conflict with legal or contractual restrictions.

LIMITING COLLECTION only collects information that is relevant to the services or products you are purchasing or using. We do not collect information indiscriminately.


ACCURACY is committed to keeping your personal information up-to-date and accurate. If you are concerned in any way about the accuracy of your personal information stored at, we encourage you to contact us using the information provided below.


Credit card information is transmitted using SSL (Secure Socket Layer) encryption. This ensures that your browser scrambles data before you send it to us.

Any personal information gathered by is stored on our secure servers housed in a state-of-the-art data centre with 24-hour on-site security. This data centre also features intrusion detection systems, multiple Internet firewalls, bullet/fire/shatter proof glass and backup generator power.


In addition to this online version of the Privacy Policy, will also make our privacy policy available in print format upon request.


Upon request, will make available any personal information we have collected about you and disclose how it has been used (please refer to section titled Identifying Purposes for information about when and why collects personal information).



Any complaints about the Privacy Policy may be directed to us using the contact information . All complaints will be taken seriously and dealt with in a timely manner.


Contact Us